3xnx Privacy Policy — Our Commitment to Protecting Your Information

1Introduction

3xnx (hereinafter referred to as "we", "us", or "the platform") is fully committed to protecting your privacy. This Privacy Policy explains in detail how we collect, use, protect, and manage the personal information of users on our website and app.

3xnxBy using any of -'s services, you are considered to have accepted this Privacy Policy. This policy is part of our Terms & Conditionsis an integral part of.

We believe you have the right to know exactly what happens with your data. That's why this policy is written in plain, straightforward English — so any user can read and understand it without difficulty.

2What Information We Collect

3xnx Two types of information are collected — what you provide directly, and what is automatically gathered while you use the platform:

What you provide directly:

• Name, email address, and phone number (collected at registration)
• Date of birth (for age verification)
• National ID or passport number (for KYC verification)
• Payment method details — bKash/Nagad number (partial only; full numbers are never stored)
• Your messages and information shared when contacting support

Automatically Collected Information:

• IP address and location (up to city/country level)
• Device type, operating system, and browser information
• Time spent on the platform and pages visited
• Betting history and transaction records
• Cookies & Session Data

3How We Use Your Information

3xnx Your information is used for the following purposes:

• Account Management: To support registration, login, identity verification, and account security.
• Service delivery: To process bets, games, payments, and payouts.
• Customer Support: To resolve any questions or issues you may have.
• Security & fraud prevention: To protect your account and detect suspicious activity.
• Legal Compliance: To meet regulatory requirements, particularly those related to AML and KYC.
• Service improvement: To analyse and improve your experience on the platform.
• Contact: To send important updates, promotions, and security alerts — with your consent.

We will never use your data for any other purpose — particularly not for selling to ad networks or irrelevant marketing.

4Who We Share Your Data With

3xnx Your data is never sold to third parties. However, limited information may be shared in certain specific circumstances:

• Payment Processors: Information required to process transactions via bKash, Nagad, Rocket, or bank transfer.
• KYC / Identity Verification Services: Required information shared with internationally accredited identity verification providers.
• Game Providers: Only the session data necessary to communicate with the live games provider.
• Legal Obligations: Information may be disclosed in response to a court order or regulatory authority requirement.

5How We Keep Your Information Secure

3xnx employs multiple layers of security to keep your information protected:

• 256-bit TLS/SSL Encryption: All data transmitted through the website and app is encrypted.
• Two-Factor Authentication (2FA): An extra layer of security when logging into your account.
• Real-Time Fraud Monitoring: Automated 24/7 monitoring to detect any suspicious activity.
• Secure Servers: Servers are hosted in ISO 27001-certified data centres.
• Regular Penetration Testing: Regular system audits conducted by third-party security experts.
• Staff Training: All staff are regularly trained on data protection practices.

However, no one can guarantee absolute security on the internet. Keep your password strong, never share it with anyone, and avoid logging in over public Wi-Fi.

6Cookie Policy

3xnx This website uses cookies — small data files stored in your browser that help improve your experience and keep the platform running smoothly.

You can manage or delete cookies at any time through your browser settings. Please note that deleting essential cookies may affect certain features of the platform.

7Your Rights

3xnx As a user, you have the following rights:

To exercise any of these rights, contact our support team. Requests are typically handled within 30 days.

8How Long We Retain Your Data

3xnx Your information is retained for the following periods:

• Account information: For as long as your account is active, and for 5 years after closure (for legal compliance).
• Transaction records: A minimum of 7 years (in accordance with financial regulations).
• Support Contact: Up to 3 years after last contact.
• Log Files & Technical Data: Up to 1 year maximum.
• Marketing Preferences: Opting out will remove you immediately.

Once the specified retention period ends, data is securely deleted or anonymised.

9Children's Privacy

3xnx Strictly not for users under 18. We do not knowingly collect any information from minors.

Age is verified at registration, and ID may be requested if there is any doubt. If you become aware that a minor's information is in our system, please contact our support team immediately — action will be taken without delay.

10Policy Changes

3xnx This Privacy Policy may be updated from time to time. When changes are made:

• The last updated date on this page will be revised accordingly.
• For major changes, you will be notified via your registered email or app notification.
• For significant changes, a pop-up notification will be displayed on the platform.

Even after changes, 3xnx Continued use of the platform will be considered acceptance of the updated policy.

11Contact Us

For any privacy-related questions, complaints, or requests, please get in touch with us:

When contacting us, please include your registered email and full details of your request — this helps us assist you as quickly as possible.